CUSTOMER TESTIMONIALS

Our customers say it better than we could! Browse through customer testimonials below. We would love to hear your feedback on your Exquisite Hardwood Floors experience! Submit a testimonial here!

We decided on Exquisite Hardwood Floors to do the job and the crew’s output was of very high quality. The crew enjoyed their work, were quiet and respectful, and kept things clean during the entire process. We’re very happy with our new floors.

June 2024

The floors look gorgeous and the process has been way less messy and inconvenient than I was expecting. A happy surprise! Jeff and his helpers have been absolutely delightful to work with.

February 2024

The Exquisite crew did a beautiful job staining and resealing our Harwood floors. They did everything they promised, moved and replaced furniture and left the home neat and clean. And they did it all while we were away on a trip with no supervision from us. This is a company you can trust.

February 2024

Our floors look fabulous!  We moved into a home with hand-hewn engineered hardwood floors that had been terribly neglected.  It was a complicated fix, but the team at Exquisite Hardwood came up with a plan to bring our floors back to beautiful, and within 3 days they looked like new.

Thank you Exquisite Hardwood.  Your team was fast, courteous, and did a great job.  We would never use anyone else.

September 2023

The team at Exquisite Hardwood Floors is truly exceptional.  We just finished a flooring replacement project with them and we couldn’t be happier!  Attention was paid on the smallest detail.  There is not a single spot where we thought the work could have been done better.  We definitely recommend Exquisite Hardwood Floors for all your hardwood and LVP flooring needs.

August 2023

“Everyone at Exquisite Hardwood Floors is exceptional. The level of professionalism and skill is unmatched. Everyone is courteous, patient and incredibly helpful. The crew who refinished my floors were efficient and did an amazing job. I will recommend this company to everyone!”

June 2022

“We were attracted to your store by a web site that showed an ability to handle curved transitions and an attention to trim detail. We had a curved transition to tile that we wanted to keep and another store had told us they would prefer to straighten that out. Because of that it was also important to find a store that did the install work as well as selling us the wood. After talking with Al on the measuring visit, we had confidence that you folks would do a good job. The trim at each transition, the extra work done to turn corners around a fireplace hearth, the color matching on the heating grates, and the overall look were all done so well, that when the job we had originally contracted was nearly complete, we decided to add two more rooms.”

May 2022

“Al and his team did an amazing job on our new floors. The whole process was seamless…from going into the shop, browsing through the variety of samples and discussing the pros and cons of each,  bringing the samples home to visualize in our home and finally selecting one and getting them installed. The installers worked quickly and efficiently and cleaned up every day so that we could continue to live in our house while the whole process was going on. Our floors look absolutely amazing and we couldn’t be happier!”

May 2022

“Exquisite Hardwood Floors has been our only Wood Floor Company since we started in 1995. Their friendly office staff and highly trained field personnel make the “start to finish” installation of wood flooring a truly enjoyable experience. Building top quality Custom Homes requires forty to fifty individual sub-contracting trades. For the wood flooring category, I will continue to be totally impressed with, satisfied with, and thankful for the personnel and workmanship of Exquisite Hardwood Floors.”

October 2017

“It was a pleasure to work with Al and Linda in determining the color and type of wood flooring we wanted to use in our house remodel. Wonderful customer service, communication, and fair pricing. Our installers – Alex, Oliver, Cliff, and Matthew were respectful of our home and we felt very safe in giving them access to our home. The completed job not only looks even better than we imagined, the quality and workmanship in the installation is top notch. THANK YOU!!!”

September 2018

“Exquisite Hardwood just installed new floors throughout the main level of our house and did an outstanding job. The new floor was part of a major remodel of our home and working with Al and Jason was the best part of the remodel. They both took the time to help us find the right floor and then stood behind their product when it was not correct. They verified that every detail was correct. We had looked at about every floor store in Bend and Exquisite had the best selection at a good price. The installation crew were all very professional and took great pride in their work and looked at every detail.”

March 2018

“Al and his team at Exquisite Hardwood Floors were fantastic to work with every step of the way.  Our job included doubling the amount of hardwood flooring in our home and refinishing the very warn 15-year-old existing hardwood floor.  We never felt rushed during the selection process and we probably borrowed about 20 different sample boards over a month.  Communication throughout the project was excellent and the guys on the job were respectful of our home and true craftsmen.  We couldn’t be more pleased with the finished product.  I would highly recommend Exquisite Hardwood Floors for any hardwood flooring needs.”

May 2022

“Nearly 5 years and still EXQUISITELY beautiful floors! Yes, it’s true. Al and crew did a wonderful job installing the beautiful premium hickory 5 1/2″ (long length) flooring in our kitchen, dining, great room, library, and entry/halls. Al’s expertise in helping us select the right wood, stain, finish, etc. is totally unsurpassed (& we’ve had experience with at least six flooring companies in home building). Thanks Al!”

August 2017

“We were so happy and satisfied with the amazing work Cliff provided with installing our hardwood floors and stairs. We had some challenges with a curved area in the entry way and Cliff made a custom piece for the transition from cement to hardwood floor . Every guest that steps into our house comments on how beautiful it looks. The customer service was amazing including each day they cleaned up thoroughly to prevent tracking in dirt and dust. I would highly recommend Exquisite Hardwood Floors to my friends. you won’t get better service anywhere else.”

August 2017

“Our new hardwood floor and stairs are beautiful! This company did an incredible job in a very difficult layout with lots of angles and built in cabinetry. They removed all the old carpet, moved furniture, built deep steps to match the floor wood and put all the furniture back as it was. We came back from a vacation to a transformed home! It is gorgeous and perfectly crafted! Thank you! We we highly recommend this company if you are lucky enough to get on their very busy schedule.”

August 2017

“Mat was meticulous in lacing the old and new together so no one would ever know the work had not all been done at the same time. The crew was so nice to have in our home. They took extra care to not mark the walls and when finished they left everything cleaner than when they came. The entire hallway was cleaned right out the door. We would never use anyone other than Exquisite Hardwood Floors. Al and Josh and Mat are perfectionists and it shows, not only in the crew Al hires but the quality of workmanship from all his guys. Thank you all for taking care of us in such a high-quality manner.”

August 2017

“Like many other homes in the Bend area, we suffered some water damage on our Hickory floor in January 2017. We contacted Exquisite Hardwood Floors and they were able to work us into their schedule. In addition to repairing the damaged flooring, they added matching hickory flooring in two adjacent rooms. Their highly-skilled crew was able to completely blend together the old and new making it impossible to see the margins. The crew always arrived as scheduled, and they were extremely careful not to mark up any walls or woodwork, and did a fine job of cleaning up at the end of each day. They even came back on Saturday to finish the final seal coat so we could move back in on Monday. It was a pleasure to do business with them and would heartily recommend them to anyone expecting a high-quality, professional wood floor.

May 2017

“I can’t say enough good things about Exquisite Hardwood Floors. We were so pleased with how they installed our new hardwood floors last spring. You can imagine our dismay when a few weeks ago our beautiful new floors began to buckle due to ice dams and subsequent water leaks into our house. Exquisite was the first company I called and they were at my house the very next morning to help with the clean-up. When the cleaning company that was taking care of my wet walls failed to have enough drying equipment, Josh made a special trip back to my house to drop off another drying machine to use for the walls. Exquisite goes above and beyond and you truly feel like they care.”

February 2017

“I highly recommend Exquisite Hardwood Floors. They were there on the spot after we had a water leak. Our floor required some color adjustments to the wood, which Josh matched exactly. Nathan and Matt worked tirelessly stripping the entire floor of polish, sanding and recoating,making the floor look brand new. The name Exquisite truly defines the craftsmanship of this team. Thank you!”

December 2016

“The crew at Exquisite Hardwood Floors are just excellent and they really saved the day fixing our floors after an unexpected leak in the water line for the fridge. Al and Josh came out the next day after I called, and had the old floor removed a couple of days later and the new floor put in after a few weeks of drying. The install was performed by one guy, Avelino, and he was just very professional and did a great job. And he even replaced my base boards, which wasnt his job but I sure appreciated it. Thanks guys!”

December 2016

“I just wanted to say that this company did a great job installing over 1800 feet of Hickory flooring in our home in Bend. They were very skilled and professional and handled all aspects of the job extremely well. From the removal of old tile and carpeting on the existing floors, to moving all the furniture, to laying down the new flooring (and cutting around a lot of curved floor to ceiling beams), to finishing on time and leaving the house clean and picked up. We couldn’t be happier and would recommend Exquisite Hardwood Flooring to anyone.”

December 2016

“After visiting several hardwood flooring businesses we decided to have Exquisite Hardwoods do our install. What a GREAT decision!!
Working with Al and his crew was a pleasure. Al is absolutely committed to giving his customer’s total satisfaction and he didn’t disappoint us.
The professionalism and workmanship was outstanding. It exceeded all of our expectations. If your looking to install any hardwood floors look no further because the best is Exquisite Hardwood Floors!!”

February 2016

“Al installed a beautiful knotty hickory floor in our kitchen, dining room and hallways when we built our home several years ago. When it was time to replace the living room carpet we decided to go with the hickory flooring. What a beautiful job Equisite did tying the old and new together. These guys are true artists and Al is a pleasure to work with.”

April 2016

“We just had hardwood floors installed in our home and it looks fabulous. It was a difficult job as we had hardwoods in the entry and kitchen and there was some matching and weaving in involved when the floors were put down. It took the work of an artist or artists to make it look like they all matched. I can’t say enough good things about this company, from the estimate to the final product. Thank you.”

June 2016

“Really appreciate the work your guys did on the flooring…they saved the flooring we love so much.  Please tell Al, Nick and Avelino thank you.”

May 2022

“Absolutely the best floor company I have ever worked with. They went out of their way to match my hardwood floor that sustained some water damage. Can’t thank them enough!!”

December 2017

“Thank you for your exceptional refinish of all of my hardwood floors after the ice dams. Your attention to detail and persistence with getting the stain and grains correct were spot on! appreciate your diligence in getting the schedule started and completed Thx!”

July 2017

“Exquisite Hardwood Floors came highly recommended by friends – we’re so glad! The *team* at Exquisite helped us through every step – assessment (Barry), tear-out (Matt), install (Nathan), color and finish selection (Barry), and project management (Josh). The end result is truly beautiful. Thanks to everyone!”

April 2017

“Can’t thank Al and his team enough. We had water damage in our dining room and didn’t want to go through the holidays with damaged flooring. From start to finish Al was there to help. His installers were professional and quick. We picked the replacement wood on a Monday and installation happened within the week. Thank you so much!”

November 2016

“We shopped around plenty and finally decided on Exquisite. This is the right place if you want quality product and skilled installers handling your harwood needs. The staff is friendly and very professional. Big shout out to Nick, our main installer, and a true ‘wood artist’ for making the floors appear as if they were meant to be there all along.”

October 2016

“We loved our experience with Exquisite! Everyone we worked with was super friendly – from picking our out selection at the showroom, to interacting with the 2 guys who laid our floors – it was a very good experience! I would definitely recommend Exquisite to anyone in the area looking for new floors!”

December 2015